J&S International / Safa Realty Privacy Policy
The purpose of this Privacy Policy is to describe how J&S International / Safa Realty collects and uses the personal information provided by the visitors / customers (directly or through third parties), or which is automatically generated, when they interact with J&S International / Safa Realty websites and mobile applications. This Privacy Policy applies to www.J&S International.co.uk / www.safa.realty and other J&S International / Safa Realty Group entity websites ("Websites") and mobile applications ["Mobile Apps"], which are owned and operated by J&S International / Safa Realty Properties and the associated entities (collectively, "J&S International / Safa Realty," "Us," or "We") following J&S International / Safa Realty Group Information Security policies and processes.
Consent to Data Processing
By accessing or using J&S International / Safa Realty Group Websites and J&S International / Safa Realty Mobile Applications, visitors and customers agree to this privacy policy with the understanding of their information being collected and how J&S International / Safa Realty will treat it. If the visitor does not agree with J&S International / Safa Realty's policies and practices, he/she may not use J&S International / Safa Realty Group Websites or Mobile Applications. To revoke your consent you can update your preference by clicking Cookie Settings.
Personal Information
J&S International / Safa Realty is committed to provide the highest level of security and privacy regarding the collection and use of the customer's personal information through J&S International / Safa Realty Group Web Sites and Mobile Applications. This Privacy Policy informs the customer of how J&S International / Safa Realty looks after their personal data when they visit J&S International / Safa Realty's website or use J&S International / Safa Realty's Mobile Applications (regardless of where they do so from) and informs them about their privacy rights and how the law protects them.
Personal information is defined as the information with which a person may be personally identified, such as first name, last name, post box number, mobile number, e-mail address, J&S International / Safa Realty Property number, J&S International / Safa Realty Plot/Project name about users computing device details collected through the submission of Online forms, Mobile Application, Website Contact Us page use of tools such as interactive geo locators and data collected using smart technologies sensor installed in J&S International / Safa Realty owned premises and any other personal information customer may choose to provide us with from time to time.
Collection and Use of Personal Information
The information we collect may include:
- Information that the visitor provides by filling in forms, upload image(s) on any J&S International / Safa Realty Group websites and/or J&S International / Safa Realty Mobile Applications
- Personal information provided during a sales event, any contest/promotion sponsored by J&S International / Safa Realty or Email or SMS campaign, responses to the surveys that might ask customer to complete for research purposes
- Search queries on the J&S International / Safa Realty Group Websites or when the visitor report a problem with any of the Website or Mobile Applications
- Data collected from government agencies by J&S International / Safa Realty. Please see Article 6, (Third Party Disclosure Restrictions) for more information
- Records and copies of customer communication with J&S International / Safa Realty. Please note that J&S International / Safa Realty may record your telephone calls, chatbot conversations, emails and WhatsApp messages for training and quality purposes
- Details of transactions & orders, (including payments) relating to your use of J&S International / Safa Realty's websites and/or Mobile Applications
- Data collected through Wi-Fi channels, customer footfalls channels, social media channels, point-of-sales, mall parking sensors
- Data collected through smart technologies (IoT) components & sensors installed in various J&S International / Safa Realty owned premises
- Customers might interact with one of J&S International / Safa Realty's partners' advertisements on J&S International / Safa Realty's websites and mobile applications and J&S International / Safa Realty might receive and collect this information
- Career Portal: These includes recruitment portal across J&S International / Safa Realty
- J&S International / Safa Realty Loyalty Program: Once customers register for J&S International / Safa Realty's loyalty program, J&S International / Safa Realty collects and processes their personal information and transaction history in accordance with the prevailing terms of the loyalty program
J&S International / Safa Realty also collects, uses, and shares Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from customer's personal data but is not considered personal data in law as this data will not directly or indirectly reveal customer's identity. For example, J&S International / Safa Realty may aggregate your Usage Data to calculate the percentage of users accessing a specific feature on J&S International / Safa Realty's websites or Mobile Applications. However, if J&S International / Safa Realty combines or connects Aggregated Data with your personal data so that it can directly or indirectly identify you, J&S International / Safa Realty treats the combined data as personal data which will be used in accordance with this privacy policy.
If the customer makes any purchase through J&S International / Safa Realty's website, J&S International / Safa Realty will use a third-party payment gateway and will not store customer's credit card or other payment details. The third party that processes the payment will handle the customer's payment data in line with their regulatory requirements.
Unless restricted by applicable law, a visitor or customer agrees that all personal information/data relating to you, collected by J&S International / Safa Realty Group from J&S International / Safa Realty Group Web Sites & Mobile Applications from time to time may be used and disclosed for such purposes and to such persons as may be in accordance with federal laws and regulations and as per J&S International / Safa Realty Group's current Information Security Policy.
Purpose of Use
J&S International / Safa Realty commits that all personal information collected and stored by J&S International / Safa Realty Group is:
- Used for specific business purposes to assess customer or visitor's personal interest in J&S International / Safa Realty Group offered product & services.
- Used to better understand customer or visitor's needs to design or improve J&S International / Safa Realty's products and services.
- To speed up customer's preferred searches on J&S International / Safa Realty's websites.
- Collected in compliance with federal laws and regulations by employing recommended security practices.
- To contact the customer/visitor about their own- and third-party projects and services that may be of interest to the customer/visitor.
- To generate or maintain records that is required in accordance with any agreements that J&S International / Safa Realty has with government authorities in the United Kingdom from time to time, including sharing information for the purposes of maintaining public records and databases.
- To respond to any queries or expression of interest made by the customer/visitor.
- To manage the customer membership of J&S International / Safa Realty's loyalty programs used by J&S International / Safa Realty.
- To tailor relevant content to the visitor.
- J&S International / Safa Realty may partner with third parties to help display relevant advertising and to manage J&S International / Safa Realty's advertising across multiple channels including social media platforms.
J&S International / Safa Realty will only use customer's personal data for the purposes for which J&S International / Safa Realty collected it, unless J&S International / Safa Realty reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If J&S International / Safa Realty needs to use your personal data for an unrelated purpose, you will be notified. J&S International / Safa Realty will explain the legal basis which allows such usage. Please note that J&S International / Safa Realty may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Basis of Use
J&S International / Safa Realty relies on the following legal basis for processing personal data in connection with the Websites and Mobile Applications:
- Where customers have consented for J&S International / Safa Realty to do so. Customers can remove their consent at any time. This can be done by contacting ().
- Where J&S International / Safa Realty is performing a contractual obligation in providing Websites and Mobile Applications.
- To fulfil any legal obligations that J&S International / Safa Realty may have in the United Arab Emirates.
- Where J&S International / Safa Realty needs to initiate or defend against any actions to claim rights or legal processing or related to judicial or security procedures.
- Where the processing is necessary to protect your interests.
Information Collection Method (Cookies, Geo Location, IP Address and Its Usage)
J&S International / Safa Realty Group Websites and Mobile Applications collect certain information about your computing device, browsing actions and patterns e.g., by use of cookies, device ids, etc.
Cookies – A cookie is an element of data or a small text file that a website can send to your browser, which may then store it on your system. J&S International / Safa Realty uses cookies to coordinate the information on J&S International / Safa Realty's website as closely as possible to the preferences of you as a visitor (such as country and language choices). Further, cookies are used to personalize content and advertisements, to provide social media features and to analyse website traffic. J&S International / Safa Realty also shares information about your use of J&S International / Safa Realty's site with J&S International / Safa Realty's social media, advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of their services.
J&S International / Safa Realty Cookies
Below you can find out more about the purpose of each type of cookie that we use:
- Strictly Necessary cookies: Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Performance cookies: Performance cookies play a crucial role in comprehending user interactions with our website. By anonymously collecting and reporting data, they offer valuable insights into vital areas such as page load times, user visits, navigation patterns, and error messages. This tracking of user page visits is instrumental in generating comprehensive reports that enable us to optimize the website for enhanced performance.
- Functional cookies: Functional cookies are essential for the basic functioning of a website. They enable features like page navigation, access to secure areas, and remembering user preferences. Without these cookies, the website may not function properly.
- Marketing cookies: Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. They assist J&S International / Safa Realty in converting leads by tracking cookies through third-party platforms.
The maximum retention period for tracked cookies is one year, meaning that J&S International / Safa Realty do not retain cookies for longer than this duration.
J&S International / Safa Realty Group Websites and Mobile Applications may collect following information:
- Geo location data, site & pages visited, traffic data, logs and other communication data while using J&S International / Safa Realty Group Websites and Mobile Applications.
- Information about your computer, IP address, operating system, and browser type.
- Web beacons may be used to count users visiting a web page or when an e-mail is opened etc.
- Flash cookies may collect and store information about user likings and navigation.
- Store information about your preferences, allowing us to customize our website according to your individual interests.
J&S International / Safa Realty stores information in the cookies, but this does not include financial information or sensitive categories of personal data. However, J&S International / Safa Realty Group does not store any sensitive information such as customer information in the cookies. These cookies are used for the following purposes:
- To identify customer's when they visit J&S International / Safa Realty's platforms and to help them navigate through the platforms.
- To help determine if they are logged into J&S International / Safa Realty's platforms.
- To store information about their preferences and to personalize J&S International / Safa Realty's platforms for them.
- To secure and protect your user account and J&S International / Safa Realty's platforms.
J&S International / Safa Realty's third-party partners may use cookies and non-cookie-based technologies to help J&S International / Safa Realty show customers advertising based upon their browsing activities and interests. J&S International / Safa Realty will not share their personal data with any third party for marketing purposes unless they have consented to J&S International / Safa Realty doing so.
Options
If you don't wish to accept cookies from the J&S International / Safa Realty website, you can:
- Leave this website or configure preference by visiting the link given on our website to manage cookie settings (giving you the chance to decide whether to accept it) or
- Block all or certain categories of cookies.
The browser can also delete previously stored cookies. Please see your browser's help facility for information on setting how cookies are handled.
Even if you have turned off the setting in your browser that allows the use of cookies, you can still visit most of the sections available at J&S International / Safa Realty web site. You can at any time change or withdraw your consent by visiting the link given on our website to manage cookie settings.
Protection of Information
By employing stringent security measures in the collection of your personal information, all J&S International / Safa Realty Group Online Forms are submitted to backend systems in a secured manner site through an encrypted session i.e., SSL channel, though J&S International / Safa Realty do not guarantee security of your data outside J&S International / Safa Realty perimeter.
J&S International / Safa Realty Group limits its employees' access to your personal information to only those personnel who hold a business reason for having access to such information. Only authorised personal from the Organisation can access your information stored in the backend systems.
J&S International / Safa Realty Group also educates all their employees about the importance of confidentiality and customer privacy. In addition, individual usernames and passwords are used by approved J&S International / Safa Realty Group personnel to access your personal information & maintains an audit trails to further safeguard the privacy of your personal information by identifying, who accessed or in any way modified your personal information.
It is the customer's responsibility to secure their Web Applications & J&S International / Safa Realty Group Mobile App login ids & passwords. As per privacy protection and Information Security Policy, J&S International / Safa Realty Group never requests its customers to disclose any personal information through e-mails.
Third Party Disclosure Restrictions
J&S International / Safa Realty has put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered or disclosed. J&S International / Safa Realty takes all reasonable and necessary steps to ensure that any third-party J&S International / Safa Realty disclose your data to adheres to strict data protection and security measures. J&S International / Safa Realty enters into data protection agreements with these third parties to maintain the confidentiality and security of your personal information.
J&S International / Safa Realty has put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where J&S International / Safa Realty is legally required to do so.
J&S International / Safa Realty do not provide customer's personal information to other companies for the purpose of independent telemarketing or direct e-mail marketing of any non-financial products or services of those companies. J&S International / Safa Realty upholds the utmost commitment to safeguarding customer data with the highest degree of confidentiality and security. J&S International / Safa Realty's stringent measures include robust encryption protocols that are intended to ensure the protection of personal data.
Your Personal information may be shared with third Parties, which may include service providers, business partners or other entities that J&S International / Safa Realty have a contractual relationship with, for the following purposes:
- Processing transactions: To facilitate payment processing and other transaction-related services.
- Service provision: To provide specific services or products to you, such as shipping companies for product delivery.
- Analytics and insights: To gain valuable insights and improve J&S International / Safa Realty's services through data analysis provided by trusted analytics partners.
- Marketing and promotions: To deliver relevant marketing communications or promotional offers from carefully selected partners.
- Legal obligations: For such purposes and to such persons as required to enable J&S International / Safa Realty to fulfil its obligations under all applicable laws, orders, decrees, decisions, judicial requests and other binding instruments, such as reporting obligations and cooperation with law enforcement.
If you have chosen to participate our products administered and developed by a third party with which J&S International / Safa Realty has a relationship. With other businesses within J&S International / Safa Realty, such as the J&S International / Safa Realty customer experience team, which provides support services. including complaints handling, addressing concerns or enquiries, and to support with quality assurance.
J&S International / Safa Realty may use carefully selected third parties to perform services on J&S International / Safa Realty's behalf or to assist J&S International / Safa Realty with the provision of services to you. For example, J&S International / Safa Realty may engage third party agents, distribution partners cloud service providers, IT service providers and other third parties to support and facilitate property sales and bookings, property handover, security services, brand promotions, marketing, advertising, communications, to personalize and optimize the service, to analyse and enhance data (including data about users' interactions with J&S International / Safa Realty's services), and to provide legal, accounting, insurance, audit and other professional services. While providing such services, these third parties may have access to your personal information.
J&S International / Safa Realty may collect and utilize your personal data for analytics, relevant messaging, improving your customer journey and experience. All information is secured and handled responsibly and protected in accordance with applicable laws and regulations.
Subject to overriding legal obligations J&S International / Safa Realty may be required to comply with (such as disclosing information to law enforcement authorities), J&S International / Safa Realty enters into data protection agreements with these third parties to maintain the confidentiality and security of your personal information. J&S International / Safa Realty requires all third parties to respect the security of your personal data and to treat it in accordance with the law. J&S International / Safa Realty do not allow the third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with J&S International / Safa Realty's instructions.
UAE Data Protection Law
The UAE Federal Government approved decree law no. 45 of 2021 on 27th November 2021 and it was published in the UAE Gazette to come into effect on 2nd January 2022. UAE Data protection law is applicable to J&S International / Safa Realty and its group entities.
European Union Data Subject: Your Rights
The European Parliament adopted the European Union (EU) General Data Protection Regulation (GDPR) on 14 April 2016 & is effective from 25th May 2018. If you are accessing J&S International / Safa Realty's websites and / or mobile apps from the European Union, J&S International / Safa Realty would like to highlight that J&S International / Safa Realty is committed to full compliance to GDPR, which means that J&S International / Safa Realty will only send key communications with your permission.
Being a real estate company, J&S International / Safa Realty maintains information on those who buy, lease, rent the flat, plots, retail shops. If you would like to see the information J&S International / Safa Realty retains about you, please contact the customer experience team on 800 J&S INTERNATIONAL / SAFA REALTY or internationally dial +971-2-8106400 on how to request this information.
You have the right to ask J&S International / Safa Realty not to process your personal data for marketing purposes. J&S International / Safa Realty will usually inform you (before collecting your data) if J&S International / Safa Realty intend to use your data for such purposes or if J&S International / Safa Realty intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by not checking certain boxes on the forms J&S International / Safa Realty uses to collect your data. You can also exercise the right at any time by contacting at J&S International / Safa Realty Customer Management & update your email preferences.
J&S International / Safa Realty's site may, from time to time, contain links to and from the websites of J&S International / Safa Realty's partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that J&S International / Safa Realty do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
European Union Data Subject: Accessing and Correcting Your Information. Opt-Out
Being a real estate company, J&S International / Safa Realty maintains information on those who buy, lease, rent the flat, plots, retail shops. J&S International / Safa Realty also sends promotional material promoting its new development projects, new retail malls, shops and outlets, schools, or other offerings. From time to time, J&S International / Safa Realty collaborates with other leading developers and UAE Govt. departments to promote other programs that may be of interest to the public in general.
J&S International / Safa Realty will always obtain your prior "opt-in" before sending you marketing communications. If you are an EU citizen and at any time, you do not wish to receive marketing material, every marketing e-mail will include an opt-out link at the bottom, or you may notify J&S International / Safa Realty in writing to J&S International / Safa Realty Customer Management. However, this does not include opting-out of J&S International / Safa Realty relationship or transactional notices. Be aware that if you possess a flat/unit(s), rented /leased a shop, plots etc. you may not opt-out of any J&S International / Safa Realty relational or transactional notice.
To opt-out of Interest-Based Ads, please disable cookies through your browser settings. You can review and change your personal information by sending an email at J&S International / Safa Realty Customer Management to request access to, correct or delete any personal information that you have provided to us. J&S International / Safa Realty may not accommodate a request to change information if J&S International / Safa Realty believes the change would violate any UAE law or legal requirement or cause the information to be incorrect.
Your Data Protection Choices
You may request certain actions or preferences in relation to your personal data. These requests may include:
- Access: To receive access and copies of your personal data.
- Rectification: To amend any inaccurate personal data which we hold about you.
- Erasure: To erase the personal data we hold about you (subject to our legal requirements).
- Restriction of processing: To restrict our processing of your personal data in certain circumstances.
- Data portability: To provide you with your personal data in a structured, commonly used, and machine-readable format and have your personal data transmitted to another data controller in certain circumstances and where it is technically feasible.
- Object: To object where J&S International / Safa Realty processes your personal data for direct marketing purposes.
You have the right to ask J&S International / Safa Realty not to process your personal data for marketing purposes. J&S International / Safa Realty will inform you (before collecting your data) if J&S International / Safa Realty intends to use your data for such purposes or if J&S International / Safa Realty intends to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by not checking certain boxes on the forms J&S International / Safa Realty uses to collect your data.
J&S International / Safa Realty will always obtain your prior "opt-in" before sending you direct marketing communications. There are Opt-out links to "unsubscribe" or "opt-out" of receiving marketing communications on each marketing communication we send to you, or you are sent by a third party. Alternatively, you can contact at J&S International / Safa Realty Customer Management () and update your email preferences.
J&S International / Safa Realty's site may, from time to time, contain links to and from the websites of J&S International / Safa Realty's partners (which may include government partners), advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies that will apply and are not subject to this privacy policy. J&S International / Safa Realty does not accept any responsibility or liability for how these third parties use your personal information. Please check the relevant policies before you submit any personal data to these websites.
J&S International / Safa Realty may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. J&S International / Safa Realty may also contact you to ask you for further information in relation to your request to speed up our response.
Retention and Anonymization of Your Personal Information
J&S International / Safa Realty will retain your personal data for the duration required to fulfil the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. To determine the appropriate retention period for personal data, J&S International / Safa Realty considers the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which J&S International / Safa Realty processes your personal data and whether J&S International / Safa Realty can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.
In some circumstances J&S International / Safa Realty will anonymize your personal data (so that it can no longer be associated with you) for analytics, market research and business development purposes, in which case J&S International / Safa Realty may use this anonymized information indefinitely without further notice to you.
Policy Changes
J&S International / Safa Realty Group reserves the right in its discretion to change without warning or notice any information or material contained on the J&S International / Safa Realty Group Websites & Mobile Applications related Policies and its Terms and Conditions, under which the J&S International / Safa Realty Group services are used & offered. You are responsible for periodically visiting J&S International / Safa Realty Group Websites and this privacy policy to check for any policy changes.
J&S International / Safa Realty regularly reviews the privacy policy and may change this policy at any time. This version was last updated as the per the version history shown at the beginning of this document.
Contact Information
It is important that the personal data J&S International / Safa Realty holds about you is accurate and current. Please keep J&S International / Safa Realty informed if your personal data changes during your relationship with J&S International / Safa Realty. If you have any questions in relation to this policy, you may contact at J&S International / Safa Realty data governance team ().
If you have any complaints or concerns about J&S International / Safa Realty's use of your personal data, you may be able to contact an appropriate supervisory authority. However, J&S International / Safa Realty would appreciate the ability to speak with you before doing so and may be able to address your concerns.
Ownership
The J&S International / Safa Realty Group Management Committee is responsible for the implementation of this policy. Operationally, the ownership of this policy lies with the Group Technology Function at J&S International / Safa Realty Limited.
